ECOX MEDIA · LEGAL
Privacy Policy
Last updated: October 13, 2026
1. Who We Are
EcoX Media provides digital strategy, branding and design, website development, digital marketing, search optimisation, content, automation and related services.
Website: https://ecoxmedia.com/
Email: hello@ecoxmedia.com
Location: Abu Dhabi, United Arab Emirates
For privacy-related questions or requests, you can contact us using the email address above.
2. Information We May Collect
Depending on how you interact with our website, we may collect:
- Contact information: Your name and email address when you submit an enquiry or contact us.
- Enquiry details: The service you are interested in and any project information or message you choose to provide.
- Technical information: Information such as your browser type, device information, IP address, pages visited and access times, where collected by our hosting or website systems.
- Cookie and usage information: Information collected through cookies or similar technologies, if these are enabled on our website or by services we use.
Please do not submit sensitive personal information through our general contact form.
3. How We Use Information
Information may be used to:
- Respond to questions, enquiries and project requests.
- Understand your requirements and discuss our services.
- Operate, maintain, protect and improve our website.
- Monitor website performance and troubleshoot technical issues.
- Meet applicable legal obligations and protect our legitimate interests.
- Send marketing communications where permitted and, when required, with your consent.
We aim to use personal information only for legitimate purposes consistent with the reason it was collected.
4. Legal Basis for Processing
Where applicable data protection laws require a legal basis, we may process personal information to respond to your request, take steps before entering into a contract, meet legal obligations, pursue legitimate business interests, or obtain your consent where required.
5. Cookies and Similar Technologies
Our website or its underlying WordPress, hosting, security, analytics or embedded services may use cookies or similar technologies. These technologies may support essential website functionality, security, preferences and, if configured, analytics.
You can manage cookies through your browser settings. Where required by applicable law, we will seek consent before using non-essential cookies. The specific cookies in use depend on the services enabled on the website.
6. When We Share Information
We do not sell your personal information. We may share information only where appropriate, including:
- Service providers: Hosting, website maintenance, security, email, form processing or other providers that help operate our website and business.
- Legal requirements: Where disclosure is required by law or necessary to establish, exercise or defend legal claims.
- Business changes: In connection with a merger, restructuring or transfer of business, subject to applicable law.
- With your direction or consent: Where you ask us to share information or otherwise authorise the disclosure.
Service providers are expected to handle information appropriately and only as needed for their assigned services.
7. International Data Transfers
EcoX Media is based in the United Arab Emirates. Depending on the hosting infrastructure and third-party services used, your information may be processed in other countries. Where applicable, we will take steps required by relevant data protection laws to protect information transferred internationally.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations. Retention periods depend on the type of information and the circumstances in which it was collected.
9. Data Security
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure or loss. However, no website or method of electronic transmission can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of your personal information, to object to or restrict certain processing, to withdraw consent where processing relies on consent, or to request a copy of your information.
To submit a privacy request, email hello@ecoxmedia.com. We may need to verify your identity before responding. Some information may need to be retained where the law permits or requires it.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party tools. Those providers operate under their own privacy policies and terms. We are not responsible for the privacy practices of websites we do not control. Please review their policies before providing personal information.
12. Children's Privacy
Our website and services are intended for businesses and a general audience, not specifically for children. We do not knowingly collect children's personal information in circumstances where doing so would be unlawful. If you believe a child has provided personal information to us, please contact us so we can review the matter.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or legal requirements. The updated version will be published on this page with a revised "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
EcoX Media
Abu Dhabi, United Arab Emirates
Email: hello@ecoxmedia.com
Website: ecoxmedia.com
This policy should be reviewed and adapted to reflect EcoX Media's actual data practices and applicable legal requirements.